FAQ

What are research peptides?
Research peptides are short chains of amino acids used in laboratory and scientific research. They are commonly studied in controlled environments for analytical and experimental purposes.

Are your products for human use?
No. All products are sold strictly for research purposes only and are not intended for human or veterinary use, consumption, or application.

Do you provide medical advice?
No. We do not provide medical advice, diagnosis, or treatment recommendations. All information is for research and educational purposes only.

Are these products for personal use?
No. Products are strictly sold for research purposes only and must not be used for human or animal consumption.

Do you accept responsibility for misuse?
No. Customers are fully responsible for the safe handling and lawful use of all products purchased.

How should peptides be stored?
Peptides should be stored in a cool, dry environment. For long-term storage, freezing at approximately -20°C is recommended to maintain stability.

Do peptides need refrigeration during shipping?
Lyophilised (freeze-dried) peptides are generally stable at room temperature during transit. Once delivered, they should be stored under proper conditions, such as refrigeration or freezing, for long-term stability.

How do I place an order?
Simply browse our product pages, add items to your cart, and proceed through the secure checkout process.

Is checkout secure?
Yes. All transactions are processed through secure, encrypted payment systems to ensure your personal and payment information is fully protected.

How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery times vary depending on your location and selected shipping method.

Do you provide tracking?
Yes. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.

How are products packaged?
All orders are packaged securely and discreetly to ensure safe delivery and customer privacy.

Can there be delays in delivery?
Delivery times are estimates and may vary due to courier delays, high demand, or other external factors beyond our control.

Are peptides legal in the UK?
Research peptides may be sold for laboratory and research purposes in the UK. Customers are responsible for ensuring compliance with all applicable local laws and regulations.

Can I use these products for personal use?
No. All products are strictly sold for research purposes only and are not intended for human or animal consumption.

Do you accept responsibility for misuse?
No. Customers are fully responsible for the safe handling, storage, and lawful use of all products purchased.

What if my order is delayed or lost?
If you experience any issues with your order, please contact our support team with your order details, and we will assist you as quickly as possible.

Can I return products?
Due to the nature of research compounds, returns may be limited. Please refer to our Terms and Conditions page for full details.

How can I contact you?
You can contact us via our Contact page for any enquiries regarding products, orders, or support.